As part of this commitment, we are currently preparing for our ISO 9001 and ISO 14001 surveillance audit, which is scheduled to take place in March.
We first achieved ISO 9001 (2014) and ISO 14001 certification in (2023), demonstrating our dedication to delivering high-quality services while minimising our environmental impact.
These accreditations are reviewed through regular surveillance audits to ensure that our processes continue to meet internationally recognised standards.
What Are ISO 9001 and ISO 14001?
ISO certifications provide a structured framework for businesses to maintain high standards in both quality management and environmental responsibility.
ISO 9001 – Quality Management System
This accreditation ensures that we have strong, efficient processes in place to meet customer expectations and continuously improve our operations. Key focus areas include:
- Customer satisfaction
- Risk management
- Efficient workflows
- Continuous improvement
ISO 14001 – Environmental Management System
Sustainability is a priority for Vaughandale, and ISO 14001 helps us to manage our environmental impact responsibly. It ensures that we:
- Reduce waste and promote resource efficiency
- Assess and manage environmental risks
- Comply with sustainability regulations
- Continuously improve our environmental performance
Our Approach to the Audit
Preparing for an ISO surveillance audit is a company-wide effort that involves several key steps to ensure compliance and readiness.
Step 1: Reviewing and Refining Our Processes
We begin by assessing our existing procedures to ensure they align with ISO standards. This includes evaluating how we manage quality control, environmental policies, and operational efficiency.
Any areas that require improvement are identified and updated accordingly.
Step 2: Conducting Internal Audits
Before the external audit takes place, we carry out our own internal reviews to assess our performance. These internal audits allow us to identify any potential non-conformities and address them proactively, ensuring a smooth audit process.
Step 3: Strengthening Our Environmental Initiatives
As part of our commitment to sustainability, we continue to review and enhance our environmental management practices. This includes reducing waste, improving energy efficiency, and ensuring all environmental compliance measures are met.
Step 4: Engaging and Training Our Team
A successful audit depends on every team member understanding their role in maintaining quality and environmental standards.
We communicate updates, provide training where needed, and ensure that all employees are aligned with the requirements of ISO 9001 and ISO 14001.
Step 5: Preparing for the External Audit
As we approach the audit date, we compile all necessary documentation, ensure records are up to date, and review any final adjustments needed to demonstrate compliance.
Our goal is to present a clear and structured approach to quality and environmental management during the audit process.
Julie, Compliance Manager, commented:
“We are incredibly proud to hold both ISO 9001 and ISO 14001 accreditations. These certifications reflect the hard work and dedication of our team to maintaining quality and environmental responsibility in everything we do. As we prepare for the upcoming audit, we are focused on ensuring that we continue to meet and exceed the required standards.”
Why This Matters to Our Clients
Holding ISO 9001 and ISO 14001 certifications is more than just an achievement—it reflects our ongoing commitment to excellence, reliability, and sustainability. These accreditations mean that our clients can trust us to:
- Deliver high-quality services that meet industry standards
- Continuously improve efficiency and performance
- Operate in a sustainable and environmentally responsible manner
- Maintain transparent and accountable business practices
Looking Ahead
As we approach our ISO surveillance audit in March, our focus remains on continuous improvement, compliance, and delivering the best possible service to our clients.
By upholding these accreditations, Vaughandale reinforces its commitment to quality, safety, and sustainability in all areas of our business.
We look forward to a successful audit and to continuing our journey towards even higher standards in the future.
